reset username and password on Intel Modular Server's Management Module

How Can I reset username and password on Intel Modular Server's Management Module?

I have follow the instructions on :

Intel® Modular Server Systems — Cannot Log in to CMM

But it can't display the command prompt (CMM EBF> prompt)

I use an USB-to-serial cable and a straight-serial cable.

Is there any other way to regain access to my account because the account already locked.

best regards

Fathony