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RS3WC080 Windows 10 Startup Issue

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Compliment:

MB:      ASUS X99-E WS/USB 3.1

BIOS:   ASUS UEFI

CPU:    Intel i7-5820K

RAM:    G.Skill F4-3000C15-4GRBB  32GB DDR4

Drive:   Hitachi HUS156060VLS60 (B)  600GB SAS                               

OS:      Windows 10 Pro

Problem:

            On power-up the controller and drive are recognized by BIOS and controller BIOS runs with no apparent problem.  However, as Windows begins to load, the controller fails and the associated drive is not listed as available in Windows.  Error returned is code 10.

            By chance I discovered that when the machine goes into “sleep” mode or is induced manually and then reawakened, disabling and re-enabling the controller in Windows Device Manager restarts the controller and the drive is discovered by Windows and then is addressable as expected.  Disabling and re-enabling the controller in Device Manager from initial boot will not restart the controller.

            This workaround is a major inconvenience.  The HDD connected to the controller is used to back-up a pair of Adata SATA SSDs running RAID0 from the MB controller.  If the OS was expected to run from the RS3WC080 and attached drive the system would be totally inoperable.

            Any assistance in resolving this issue would be greatly appreciated.

Regards,

Roy Talbert


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